Multi-Platform Accessibility
Empower Your Service Anywhere: With TCP Exchange's fully web-based and mobile-responsive design, you can manage ticket exchanges, reissues, void and refunds on any device—whether on a desktop, iPad, or smartphone. Deliver exceptional service anytime, anywhere.
Point-Of-Sale-Agnostic
No matter where the booking is created—Travelport Smartpoint, GalileoTerminal, TMA, TTS WebAgent or other sales systems—TCP Exchange allows you to efficiently manage it. Compatible with all airlines listed in Travelport+ and accessible to both IATA and non-IATA agencies (selective access required), it ensures smooth operations across all touchpoints.
Flexible Ticket Management
Complete Control: Easily exchange or refund tickets as needed. If plans change, void any same-day exchanges with just a few clicks.
Name Verification for Secure Exchanges
Ensure Accuracy: TCP Exchange verifies that the name on the ticket matches the name in the PNR. If there's a discrepancy, it requires your confirmation before proceeding, ensuring every exchange is secure and accurate.
Comprehensive Fare Comparison
Make Informed Choices: TCP Exchange allows you to compare the original ticket with the new fare calculation—fare, fare basis, taxes, and baggage. If the new ticket has a different (lower) baggage allowance, it is highlighted in orange to ensure you're aware and can make informed decisions.
Customizable Ticket Data Entry
TCP Exchange simplifies the process
Tailored to Your Needs: Modify the manual mask using the "FILL WITH TICKET DATA" option as needed. This feature allows you to adjust ticket details effortlessly, providing greater control and flexibility in handling bookings.
Flexible Penalty Collection
Flexible Penalty Collection
Choose How You Charge: Collect penalties as a tax, an EMD, or directly within the fare. This streamlined approach lets you adapt seamlessly to different billing practices, enhancing your operational flexibility.
Smart Comparison Table
Optimize with Precision: Manage refunds and fare adjustments efficiently with the comparison table. Unused or higher taxes can be seamlessly redirected to compensate fare differences, ensuring every transaction is maximized for benefit.
TCP Exchange
Quick and safe ticket exchanges, reissues, voids and refunds.